Security isn’t just about defending against hackers—ethics are a key factor as well. An enterprise conversational AI must remain unbiased and fair. Think about the consequences if the AI were to favor one group of customers over another—this would undermine trust. That’s why it’s vital to ensure transparency in how the AI operates. By making the decision-making process clear, you reas... https://www.questera.ai/blogs/enterprise-grade-ai-marketing